We all dream of having a magic potion that can change our life positively. Believe it or not we all have the power similar to magic potion to change many aspects of our life, its all about how we execute it.
Two-way communication is the magic potion for effective communication, building relationship and having coaching conversation. In this kind of communication both parties contribute and build a stronger and meaningful bond. Communication is successful only when the receiver understands the message intended by the sender.
Two-way communication is a dialogue between two or m0re individuals; something similar to the picture in this blog.
Do’s of Two-Way Communication
1) Show interest and set a time and don’t allow interruptions
2) Agree on the purpose. Find out what the other person wants to accomplish as well as create an agenda/keep track of what needs to be covered
3) Listen to other’s views and find out what matters to the other person. Ask for explanations or facts that can help you understand. Make your point simply and by using clear language so that there is no confusion about the message. Choose words and an approach that will make sense to the other person
4) Show an openness to other’s ideas and pay attention to body language
5) Slow down and ask questions when you see signs of disagreement, tension or reluctance.
6) Follow up to be sure you understood each other and acknowledge both your own and the other person’s emotions
Don’ts for Two-Way Communication
1) Show up late, leave early or repeatedly postpone
2) Take over the conversation and waste each other’s time
3) Assume you know what the other person thinks and assume you know everything the other person knows.
4) Provide unnecessary detail or complicated explanations. State opinions as facts, without support Use terms which are unfamiliar to the other person.
5) Tell the other person what to do without taking his/her input
6) Accept verbal commitments when your other senses tell you that the person has not bought in
7) Assume that further discussions are unnecessary and act unconcerned about what the other person is thinking
Thanks for sharing your blog post. This is a great piece on two way communication. Your do and don’t lists are spot on!
Good article sweta on 2-way communication